Infusing Human into Every Touchpoint is Our Genius
Meet Team Touchpoint
Each member of Team Touchpoint (even Quinn) believes in the power of intentional touchpoints. Touchpoints are the (often underestimated) small interactions between your customer and business.
When intentionally and thoughtfully designed, they are the foundation upon which an inexplicable connection is forged between your business and the customers you want to reach.
By connecting the dots of your business’s goals, missions, and values, and underlining the human parts within it, we create authentic, long-lasting relationships between businesses and the customers that need you.
We Are Touchpoint.
We are a creative powerhouse specializing in helping service-based businesses & nonprofits stand out in crowded marketplaces. Our company lives at the intersection of purpose and soul, and we’re passionate about taking ideas and bringing them to life in a meaningful way.
We are experts in identifying the authentic genius within our clients and building a brand that speaks from their hearts. With our fluency in human, trained lens of empathy, and vast design expertise, we capture your authentic voice and connect the dots at every touchpoint. Amplify your story, your brand, and your soul, and your business will thrive.
We are a creative powerhouse specializing in helping service-based businesses & nonprofits stand out in crowded marketplaces. Our company lives at the intersection of purpose and soul, and we’re passionate about taking ideas and bringing them to life in a meaningful way.
We are experts in identifying the authentic genius within our clients and building a brand that speaks from their hearts. With our fluency in human, trained lens of empathy, and vast design expertise, we capture your authentic voice and connect the dots at every touchpoint. Amplify your story, your brand, and your soul, and your business will thrive.
Jacob Kleinman Phillips
CEO, Brand Design Strategist, & Resident Genius Extractor
Jacob is a multifaceted CEO and Brand Design Strategist known for his uncanny ability to understand the intricacies of human nature. He excels at crafting intentional designs and can parallel park flawlessly in a single attempt.
His passion lies in witnessing the transformative journey of brands and businesses, expertly piecing together the unique puzzle of your company's identity, goals, and values to craft an exceptional brand. He cherishes a good taco, relishes meeting strangers, and thrives on unplanned adventures. On the flip side, he despises witnessing businesses fall short of their potential, overcast days, pineapple on pizza, and slippery frozen streets. As he aspires to make a meaningful impact within his community, Jacob is on a mission to propel your brand to new heights.
Shayna Kleinman Phillips
Business Strategy Specialist, Navy Aviation Maintenance Duty Officer, & Arts & Crafts Connoisseur
Shayna is a versatile Business Strategy Specialist, active duty Navy Aviation Maintenance Duty Officer, and Arts & Crafts connoisseur. Shayna's skills span from grounding team members in reality to masterful problem-solving, creative brand name generation, and the art of crafting witty and sarcastic copy. She excels in financial projections and planning.
As the twin of Jake, her love for problem-solving runs deep, and she's passionate about witnessing brands reach their full potential. Shayna has a soft spot for Quinn, Reese's treats, and the controversial delight of pineapple on pizza. Her dislikes include tardiness, modern architecture, and the ever-present presence of computers. With dreams of living on a lake alongside Quinn and sipping a Shirley Temple, Shayna is committed to helping businesses navigate the waters of success with her strategic expertise.
Quinn
Brand Ambassador, Lead Supervisor, & Anti-Squirrel Defense Coordinator
Quinn is our beloved Brand Ambassador, Lead Supervisor, and dedicated Anti-Squirrel Defense Coordinator. Quinn possesses an exceptional skill set that includes charmingly distracting employees, expertly selecting the finest toys, indulging in luxurious sunbathing sessions, and, of course, being irresistibly adorable.
He holds an unwavering affection for his Mom (Shayna), has a peculiar fondness for sticks and his mom's socks, enjoys staying hydrated, and adores spending time with his Uncle Jake. However, Quinn is not a fan of running, being overlooked, or participating in 5k races. As he dreams of a future, Quinn envisions a life by the beachfront or on a serene lake, ideally with a private dock to call his own.
Touchpoint in Action
